Field Service Technician - AC Power
$58,913–$73,669 year
On-siteLong Island City, New York, United States
Long Island City, New York, United StatesOn-siteFull Time$58,913–$73,669 yearData Center ServicesLarge
Full TimeLargeData Center Services
Job Summary
Perform scheduled and remedial service on UPS, power distribution units, and battery systems for retail, financial, and municipal customers. Render on-site and phone assistance, implement field change notices, and maintain inventory while adhering to safety guidelines and the 14-hour work rule. Complete accurate administrative tasks including time cards, expense reports, and service documentation to ensure first-time fixes and meet response time requirements. Travel is required with flexible schedules including weekends and holidays; a valid driver's license is mandatory.
Required Qualifications
- High School or Vocational School Diploma
- 2-4 years military experience in a related technical field
- 0-2 years of relevant industry experience
- Valid driver's license
- Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
- Must be able to successfully pass a drug test prior to employment
- Must be able to complete and pass a pre-employment background check
- Must be able to complete and pass a motor vehicle records check
- Must be able to wear appropriate PPE as per company guidelines
- Must be able to adhere to work hours policy guidelines – '14 hours rule'
- Must be able to adhere to company dress code and safety regulations
- Must be able to adhere to company startup/escalation processes and procedures
- Must be able to meet or exceed on-site response time requirements for each customer
- Must be able to communicate professionally and respectfully in both written and verbal forms
- Must be able to manage time effectively by prioritizing and balancing technical tasks with administrative tasks
- Must be able to collaborate with peers, customers, suppliers, and leadership
- Must be able to complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion
- Must be able to make basic site evaluation skills to include: environmental temperature, and general operating conditions
- Must be able to be familiar with electrical / electronic test equipment and fundamentals
- Must be able to follow written technical documentation (i.e. procedures and product manuals) to perform service tasks
- Must be able to employ elementary fix/repair techniques based upon directed supervision
- Must be able to complete service tasks and return unit to full operating conditions based upon directed supervision
- Must be able to summarize and report all work related tasks performed in written and verbal form
- Must be able to be efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)
- Must be able to travel
- Must be able to work flexible schedules (weekends, evenings, and holidays)
Desired Qualifications
- ASEET or AMEET, or progress towards, is preferred
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