Field Service Technician
$62,400–$72,800 year
On-site · Phoenix, Arizona, United States
Job Summary
Field Service Technician responsible for troubleshooting, diagnosing, and repairing lift trucks and components; perform planned maintenance and engine tune-ups on various models, operate service van safely, and use TW Mobile to process service calls. Will assist in training apprentices, ensure safety and high-quality customer service, identify and order required replacement parts, inspect equipment for safe operation, and test repairs. Requires high school diploma or equivalent, 3-5 years mechanical experience in lift trucks or related field, valid driver's license, and proficiency with diagnostic equipment and manuals.
Required Qualifications
- High school diploma or equivalent
- 3 to 5 years mechanical experience in lift truck repair or related industry
- Valid driver's license with good driving record
- Ability to safely operate lift trucks
- Proficient with computer diagnostic equipment and software
- Ability to read service and repair manuals
- Ability to perform repairs in a timely fashion
- Ability to read and understand electrical/hydraulic schematics
- Ability to communicate effectively (verbal and written)
Desired Qualifications
- 3 to 5 years prior mechanical experience in lift truck repair, automotive, large equipment or related industry or related trade school education
- Excellent mechanical repair skills
- Excellent analytical and problem-solving skills
- Ability to visually diagnose mechanical issues
- Proficient with computer diagnostic equipment and software
- Ability to read service and repair manuals
- Ability to perform repairs in a timely fashion
- Ability to read work orders
- Able to read and understand electrical and hydraulic system schematics
- Able to repair, or replace major system components, including circuit boards and other electrical parts, hydraulic, mechanical, L.P. systems, power steering and transmissions, engines with limited supervision
- Excellent verbal and written communication skills
- Must be able to bend, stretch, kneel, and squat to perform repairs and inspections
- Must be physically capable of accessing all parts of the forklift truck needing repairs or maintenance
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