Field Service Tech - Greater LA Area
$74,984–$87,360 year
On-siteLos Angeles, California, United States
Job Summary
Conduct field service calls at customer sites to perform installation, commissioning, emergency repairs, preventive maintenance, audits, and training. Execute mechanical and electrical modifications including PLC programs and servo drive configuration while interpreting complex technical schematics. Meet with customer contacts to explain job scope, conduct training on equipment operations, and provide reliability feedback to engineering teams. Achieve service delivery goals for response time, first-time fixes, and customer satisfaction. Submit paperwork, timesheets, and CRM entries promptly and comply with all safety protocols. This full-time position requires up to 80% travel and a valid driver's license.
Required Qualifications
- AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics
- 3 years' experience with solid knowledge and interaction of mechanical, electrical, pneumatic components, and HMI
- 3 years' experience diagnosing, troubleshooting, emergency service and repairing electronics and mechanical machine problems in the field
- AB CompactLogix PLC and RSLogix500/5000 programming experience including minor modifications to PLC programs, and accessing networks through PLC to troubleshoot issues, download and unload programs
- Interpret complex technical information involving mechanics and electronics, including schematics
- Variable Frequency Drive (VFD) parameter configuration and Servo drives and motors configurations
- Valid drivers' license
- Ability to qualify for a US passport
- Must occasionally lift and/or move up to 75 pounds
- Must be able to stand for a minimum of 8 hours per day
- Must be able to grasp, handle, and feel objects, control and manage tools, and use hands and arms
- Must be able to walk, stoop, kneel and crouch
- Must have close vision
- Must have peripheral vision
- Must have depth perception
- Must be able to adjust focus
- Must be regularly exposed to moving mechanical parts
- Must be able to tolerate moderate to loud noise levels
- Must be able to tolerate occasional exposure to fumes or airborne particles
- Must comply to industry, company, and customer safe working practices
- Must ensure paperwork, timesheets, CRM entries, expenses, and other paperwork functions are done promptly, on time and to a high quality
- Must be available for travel up to 80%
Desired Qualifications
- AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics is desired
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