Field Service Tech 1
HybridAmes, Iowa, United States
Ames, Iowa, United StatesHybridFull TimeLicense Or CertificationMedium
Full TimeLicense Or CertificationMedium
Job Summary
Startup equipment, troubleshoot mechanical issues, and train plant personnel across domestic and international sites. Conduct shop inspections, install structural steel components, and supervise erection and start-up activities. Provide warranty repairs and resolve problems while visiting clients with sales managers to assess current needs. Read engineering drawings and perform basic electric/motor/VFD troubleshooting. Travel up to 80% of the time, including weekends and holidays, to perform these duties.
Required Qualifications
- High School Diploma, GED, or equivalent
- Valid driver's license and an acceptable Motor Vehicle Record
- Ability to complete domestic or international travel, including weekends and holidays, up to 80% of the time (90% of travel domestic, 10% of travel international)
- One or more years of experience completing mechanical or electrical repairs
- Ability to pass a criminal background, medical, or other related screenings as required by specific client locations
- Knowledge of or experience with steel fabrication, welding and inspection
- Ability to resolve basic electric/motor/VFD trouble shooting
- Ability to read and understand engineering detail drawings
- Excellent communication and customer service skills
- Excellent grammar, writing and proofreading skills
- Organizational and time management skills
- Must be able to work at desk computer/phone system
- Some lifting may be involved (up to 50 lbs.), specifically when in the warehouse area(s)
- When at job sites will be required to inspect equipment
- Bending/stooping/walking on ladders, walkways, catwalks, (may involve heights)
- Exposure to elements; cold, heat, wet, and/or dark. May be in a safety harness
- When in fabrication shop, may involve utilizing hands in and around mechanical parts
- Comply with all safety regulations
- May be required to be clean-shaven for proper usage of respiratory equipment
Desired Qualifications
- Two year or higher degree or certification in in a mechanical trade program, programming or engineering
- Three or more years of experience completing mechanical or electrical repairs
- Knowledge of or experience detailing mechanical equipment similar in nature to WesTech equipment
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