Field Service Specialist
On-siteSão Paulo, São Paulo, Brazil
Job Summary
Lead end-to-end deal execution by translating complex business requirements into solution architectures and roadmaps that leverage Salesforce Field Service, asset management, and mobile capabilities. Conduct targeted demos, architect domain-specific workflows, and manage technical due diligence to establish the solution as the best choice for enterprise-scale deployments. Drive customer success by fostering technical credibility, developing customer champions, and presenting executive-level product demonstrations to C-suite stakeholders. Manage risk assessment processes to ensure complex mobile and scheduling deployments align with enterprise requirements while demonstrating deep familiarity with scheduling, integration technologies, and the competitive landscape.
Required Qualifications
- 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
- Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
- Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
- Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
- Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
- Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
- Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
- Experience in competitive positioning and understanding of the field service technology landscape
Desired Qualifications
- Preferred Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
- Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
- Experience working in or alongside a customer success, professional services, or consulting capacity
- Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
- Track record of developing customer champions and technical trust-based relationships in enterprise accounts
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.