Field Service Representative
$58,240–$72,800 year
On-site · Bloomsburg, Pennsylvania, United States
Job Summary
Field Service Representative for TYM North America, serving as on-the-ground technical expert for diesel tractors. Travels to dealer locations and customer sites to troubleshoot, test, repair, and service TYM products; provides training and customer support to dealer technicians; documents repair findings; and communicates equipment issues to internal teams. Requires diagnostic knowledge, independent judgment, and the ability to operate with minimal supervision across a multi-state territory. Preferred candidates hold an associate degree or technical certification in related fields; bilingual English/Spanish is a plus; travel up to 50% including international travel as needed.
Required Qualifications
- Minimum 2-3 years of hands-on diesel engine and/or agricultural equipment repair experience; TYM tractor experience strongly preferred but not required.
- Demonstrated ability to diagnose and repair diesel engines, hydraulic systems, electrical systems, transmissions, and drivetrain components.
- Proficiency in reading and interpreting electrical wiring diagrams, hydraulic schematics, and OEM technical service documentation.
- Experience with electronic diagnostic tools, scan tools, and OEM-specific service software.
- Strong mechanical reasoning, analytical thinking, and hands-on problem-solving skills.
- Excellent verbal and written communication skills; able to clearly document repair findings and communicate technical information to non-technical customers and dealers.
- Valid U.S. driver's license with a clean driving record; ability to operate a company service vehicle.
- Ability to travel up to 50% to dealer locations and customer sites within assigned territory.
- Physical ability to lift up to 75 lbs., work in varied outdoor and shop environments, and perform tasks requiring bending, kneeling, and extended standing.
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