Field Service Representative
On-siteManassas, Virginia, United States
Manassas, Virginia, United StatesOn-siteFull Time
Full Time
Job Summary
Handle customer inquiries and complaints while providing information about products and services. Troubleshoot and resolve product issues and concerns, then document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services. This role requires previous experience in customer service, sales, or related fields, along with strong communication skills and the ability to build rapport with clients. Apply or email resumes to Admin@viperstaffing.com.
Required Qualifications
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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