Field Service Representative, North DFW/Oklahoma
$79,600–$132,600 year
Remote
Job Summary
Conduct scheduled in-person visits to Home Medical Equipment customer locations throughout North Dallas-Fort Worth and Oklahoma, building trusted relationships with owners, administrators, and nursing directors. Support new customer onboarding through training and presentations, while educating clients on product offerings, formulary updates, and conversion initiatives. Identify service gaps and growth opportunities, collaborating with internal stakeholders to resolve concerns and drive sales of approved equipment and special-order items. Maintain accurate activity records and communicate market feedback to Sales and National Account Managers. Requires a valid driver's license and ability to travel 3–4 days per week.
Required Qualifications
- Reside in the Dallas-Fort Worth (DFW) metropolitan area or within close commuting distance of the territory
- Valid driver's license
- 7 year motor vehicle record check completed during pre-employment
- Ability to travel 3 to 4 days per week throughout the assigned territory
- 2+ years of relevant experience
Desired Qualifications
- Willingness to relocate for future career growth opportunities
- Experience in customer service, retail sales, healthcare support, account management, or other customer-facing roles
- Experience managing multiple priorities and working across cross-functional teams
- Detail-oriented with strong organizational skills
- Ability to learn and understand healthcare products, technologies, and customer ordering systems
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