Field Service Rep HW
On-site · Brasília, Federal District, Brazil
Job Summary
Field Service Rep HW executes installation/commissioning, maintenance and evaluation of customer equipment and systems, supports customers both remotely and onsite, and provides 2nd/3rd level user support. The role may involve coordinating subcontractors, contributing to planning/estimation of technical tasks, and participating in internal tooling and process improvements. Based in Brasilia-DF, Brazil, within Siemens Healthineers’ global healthcare-technology operations and culture.
Required Qualifications
- Based in Brasilia-DF
- Completes installation/commissioning, maintenance and evaluation of customer equipment and systems
- Supports customer remotely and onsite
- Provides 2nd and 3rd level user support
- Contributes to maintenance/improvement of internal tools, equipment, processes, and data repositories
- Contributes to estimation, planning, and review of technical tasks in support of project acquisition, negotiation, planning and management
- Adheres to relevant processes and regulations
- May manage sub-contractors and monitors delivery
- May be involved in technical design and developments for service offerings
- Equal opportunity employer, GDPR data privacy compliance
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