Field Service Regional Manager
$95,100–$136,900 year
Remote · El Paso, Texas, United States or Santa Teresa Doña Ana County, New Mexico, United States
Job Summary
Field Service Regional Manager to oversee and coordinate Field Service operations across New Mexico and El Paso, TX. Responsibilities include managing a growing installed fleet and Field Service Technicians, setting goals and performance feedback, hiring/training staff, coordinating service plans and installations, ensuring safety and reliability, and providing cross-functional support with Engineering/Product Support. Must be able to travel to multiple projects across the Southwest US, coordinate with Field Service Operations and Supply Chain for parts, and deliver strong customer experiences. Requires a Bachelor’s degree (preferred) with 6+ years of industry experience and 2+ years of supervisory experience leading 5–20 employees; strong AC/DC, mechanical, and troubleshooting skills; excellent communication and organizational abilities; and a customer-focused mindset.
Required Qualifications
- Bachelor’s degree preferred with 6+ year’s industry experience
- 2+ years’ experience as a high functioning supervisor of 5 - 20 employees
- Advanced proficiency in AC & DC technology
- Strong mechanical aptitude and troubleshooting skills; understanding of mechanical systems, piping, plumbing and valve operation
- Ability to communicate with all levels within the organization in a verbal and written manner
- Highly customer-focused (both externally and internally)
- Solid decision making, critical thinking, time management, and organization skills
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