Field Service Manager
$75,000–$90,000 year
On-siteBoise, Idaho, United States
Boise, Idaho, United StatesOn-siteFull Time$75,000–$90,000 yearMedium
Full TimeMedium
Job Summary
Coordinate all account activity and support as the point of contact for customers, while managing the finance of operations and controlling costs. Lead on-site operations, supervise team performance, and provide technical mentoring to Operations staff. Report performance KPIs to leadership and customers, and represent the company in planning, operational, and business development meetings. Ensure health and safety for staff and contractors, protect company and customer assets, and maintain business continuity. Complete weekly timecard reviews and support peers with account coverage as needed.
Required Qualifications
- 5+ yrs experience in the semiconductor industry
- 3+ yrs experience in a management role, directly managing personnel in a Fab environment
- Ability to travel locally and domestically to customer sites
- Ability to travel frequently between Chandler and North Phoenix sites
- Customer-friendly, presentable, and personable as a Company Representative
- Excellent critical thinking skills and ability to manage customer escalations in a constructive manner
- IT proficient with ability to write clear, coherent, concise, and professional emails, letters, & presentations
- Strong interpersonal skills
- Fluency in English - Spoken & Written
- Must be able to lift up to 25 pounds
- Must be legally authorized to work in the United States without the need for current or future sponsorship
Desired Qualifications
- Must be able to travel locally and domestically as needed
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.