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CaterpillarPosted 2 months ago

Field Service Manager (Gas Turbines)

On-sitePerth, Western Australia, Australia

Full TimeSenior LevelEnterprise

Job Summary

Lead and supervise Field Service Representatives across our West district for Solar Turbines, coordinating field assignments, dispatching resources, and supporting customer issue resolution. Ensure QHSE and regulatory compliance, maintain strong customer communication, and develop a high-performing field service team. Collaborate with sales, engineering, and project management to identify service opportunities and support customer satisfaction through safe, timely, and efficient field operations. Requires travel to customer sites, on-call coverage as needed, and a strong background in turbomachinery or rotating equipment.

Required Qualifications

  • Degree or equivalent experience (preferred)
  • Experience leading, supervising, or coordinating field service personnel (preferred)
  • Strong customer service, communication, conflict resolution, resource planning, and safety leadership skills
  • Technical degree, field experience, or significant knowledge of turbomachinery, controls, rotating equipment, or industrial service operations (preferred)
  • Willingness to travel and participate in on-call coverage as required

Additional Requirements

  • Foreign national sponsorship not available; requires Australian working rights

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