Field Service Manager
On-siteTampa, Florida, United States
Job Summary
Lead and manage field service personnel, contractors, inspectors, and vendor relationships to oversee Outside Plant and Inside Plant construction projects from planning through as-built documentation. Coordinate with state and local permitting agencies, municipalities, and utility stakeholders to ensure projects meet established timelines, quality standards, and budget requirements. Manage labor and material requisitions, track project milestones, and prepare contractor pay applications while directing emergency response activities for network outages and disaster recovery. Provide leadership, coaching, and training for field teams, ensuring compliance with company policies, regulatory requirements, and safety standards. Requires a Bachelor's degree in Engineering or Construction Management, demonstrated telecommunications experience, and proficiency with GIS and network management software.
Required Qualifications
- Bachelor's degree in Engineering, Construction Management, Telecommunications, or a related field; equivalent combination of education and experience may be considered.
- Demonstrated experience in telecommunications, utility construction, fiber optic network operations, or related industries.
- Strong leadership, project management, organizational, and communication skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, and Project.
- Experience using mapping, GIS, or telecommunications network management software such as OSPInsight or similar platforms.
- Valid driver's license with a satisfactory driving record.
- Ability to read, interpret, and update engineering drawings, fiber network documentation, and construction plans.
Desired Qualifications
- Understanding of fiber optic network architecture, including OSP and ISP environments.
- Experience utilizing GPS equipment, mapping technologies, and network asset tracking systems.
- Ability to perform or supervise fiber optic testing using OTDRs, power meters, light sources, and fusion splicing equipment.
- Knowledge of fiber optic cable installation, maintenance, troubleshooting, and restoration practices.
- Familiarity with utility locate requirements and 'Call Before You Dig' regulations.
- Understanding of grounding principles for underground utility and fiber optic networks.
- Working knowledge of OSHA regulations and industry safety best practices.
- Experience with network monitoring systems and operational support tools.
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