Field Service Manager - College Park
$70,000–$80,000 year
On-siteCollege Park, Maryland, United States
College Park, Maryland, United StatesOn-siteFull Time$70,000–$80,000 yearEnterprise
Full TimeEnterprise
Job Summary
Manage a team of Field Service Technicians in the Phoenix area, overseeing installations, site surveys, and technical inspections for water filtration and beverage equipment. Train new staff, maintain exceptional customer satisfaction, and submit balanced reports, paperwork, and payroll submissions to the Regional Service Director. Support on-boarding processes, act as a substitute manager when necessary, and ensure reliable attendance with occasional overnight travel. Requires 2–5 years of management experience, plumbing competency, and OSHA 10-hour certification.
Required Qualifications
- 2 - 5 years of management experience
- Vocational technical school diploma/certification
- Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee and tea dispensing units
- Prior management experience, route-based preferred
- Licensed plumbers or comprehensive plumbing skills are preferred
- Experience working with power tools, ladders and aerial work platforms exceeding 6-feet
- OSHA 10-hour certified or be OSHA trained within 3-months of employment
- Superior verbal and written communication skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- The use of personal digital assistants (i.e. tablets and smartphones)
- A valid a current driver's license in good standing
- A clean work record and ability to pass a pre-employment drug screen
- Overnight travel may be required
Desired Qualifications
- Knowledge of ServiceMax and Salesforce a plus
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