Field Service Engineer-Speak Chinese and English fluently
$96,000–$144,000 year
Remote · Los Angeles, California, United States or US
Job Summary
Join Ananda B.V. as a Field Service Engineer and provide support for customers online or offline, ensuring customer satisfaction through effective communication and problem resolution. Responsibilities include planning service visits, responding to customer issues within 24 hours, maintaining CRM records, conducting training for customers, and facilitating service process reviews. Strong qualifications include fluency in English and Chinese, experience in industrial product assembly or repair, and proficiency in MS Office and ERP systems.
Required Qualifications
- Experience in assembling or repairing industrial products and equipment
- 2+ years related working experience
Desired Qualifications
- Fluent in Chinese and English
- Strong communication skills
- Good knowledge of MS Office and ERP System
- PCBA welding experience and skill
Additional Requirements
- Available for long-term employment without sponsorship
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