Field Service Engineer - SF Bay Area, CA
$58,053–$87,069 year
RemoteCalifornia, United States
Job Summary
Install, maintain, calibrate, and repair laboratory equipment including incubators, centrifuges, and freezers while diagnosing electrical, mechanical, and refrigeration issues. Troubleshoot electromechanical systems using schematics and diagnostic software to minimize downtime and protect critical research. Collaborate with technical and sales teams to resolve customer challenges, manage service operations, and complete field service reports. Travel 50–75% of the time, including overnight trips, to assigned territories in the San Francisco Bay Area. Perform duties in cold rooms, cleanrooms, and hazardous environments while adhering to all safety standards and Good Manufacturing Practices.
Required Qualifications
- High school diploma or equivalent
- Must be legally authorized to work in the United States without sponsorship now or in the future
- Must be able to pass a comprehensive background check and drug screen
- Must maintain a valid driver's license and safe driving record
- Must be able to lift 40 lbs. without assistance
- Must adhere to all Good Manufacturing Practices (GMP) Safety Standards
- Must be able to work in Cold Room/Freezers at -22degreesF/-6degrees C
- Must be able to work with hazardous/toxic materials
- Must be able to work at heights
- Must be able to work in laboratory, healthcare, manufacturing, and cleanroom environments while wearing required PPE
- Must be able to lift up to 50 pounds with assistance
- Must be able to stand, bend, kneel, climb, and work in confined spaces
- Must be able to travel throughout the assigned territory, including overnight travel when needed (approximately 50–75%)
Desired Qualifications
- Technical certificate, Associate's degree, Bachelor's degree in HVAC, Engineering, Electronics, or a related field
- Experience troubleshooting, repairing, or maintaining electrical, mechanical, or electromechanical equipment
- Ability to troubleshoot electromechanical equipment using electrical schematics, technical documentation, and diagnostic tools such as digital multimeters, temperature measurement devices, and pressure gauges
- Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities independently
- Ability to communicate technical information clearly to customers and colleagues
- Excellent customer service, communication, and relationship-building skills
- Proficiency with Windows, Microsoft Office, and service management software
- Commitment to safety, quality, and continuous learning
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