Field Service Engineer, L5
On-site · Columbus, Ohio, United States
Job Summary
Field Service Engineer, L5 leads complex field service activities for medium- and high-voltage switchgear systems, serving as a technical authority on installation, commissioning, maintenance, troubleshooting, repair, and modernization. Provides on-site leadership, ensures safe work execution, interfaces with customers and project teams, and mentors junior engineers/technicians while driving quality, schedule adherence, and continuous improvement. Responsible for field execution of switchgear installation, commissioning, service, advanced diagnostics, protection-relay commissioning, interpretation of drawings, safety compliance (LOTO/arc-flash), on-site reporting, coordination with PMs/engineering/supply chain, and travel to customer facilities. Requires strong technical leadership, documentation, and customer communication across outages and critical recovery events.
Required Qualifications
- Associate’s or Bachelor’s degree in Electrical Engineering, Electrical/Electromechanical Technology, or equivalent practical experience
- Typically 8+ years of progressively responsible field experience with MV/HV switchgear, breakers, and protection & control systems
- Demonstrated ability to lead field crews and manage on-site execution for complex commissioning/service events
- Strong working knowledge of electrical safety practices (NFPA 70E/OSHA or local equivalents), including LOTO and arc-flash risk controls
- Proven experience reading and troubleshooting schematics, wiring diagrams, and one-lines
- Ability to write clear field reports and maintain accurate test documentation
- Valid driver’s license and ability to travel as required
- Experience commissioning digital protection relays and IEC 61850/GOOSE networks (where applicable)
- Experience with power system studies interface (coordination, short circuit, arc-flash labels) and field validation
- Familiarity with major relay platforms (e.g., SEL, GE/Multilin, ABB/Hitachi, Siemens) and breaker OEMs
- Knowledge, Skills & Abilities: expert-level troubleshooting across switchgear mechanical, electrical, and protection/control domains
- Ability to develop commissioning/test plans, verify I/O, and perform functional checks from drawings and sequences of operation
- Strong customer communication skills
- Working knowledge of test instruments and safe test setups
- Strong planning and prioritization skills
- Ability to lead incident response and structured problem solving (5-Why, fishbone, CAPA)
- Proficiency with Microsoft Office and mobile/field reporting tools
- Travel: 50-80% away from base, nights/weekends possibly required
- Ability to wear PPE; lifting up to 50 lbs
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