Field Service Engineer, L5
On-site · Minneapolis, Minnesota, United States
Job Summary
A Level 5 Switchgear Field Engineer leads complex field service activities for medium- and high-voltage switchgear systems, serving as a technical authority on installation, commissioning, maintenance, troubleshooting, repair, and modernization. This role provides on-site leadership, ensures safe work execution, interfaces directly with customers and project teams, and mentors junior engineers/technicians while driving quality, schedule adherence, and continuous improvement. Key responsibilities include leading field execution for switchgear installation, commissioning, and service; planning and performing advanced diagnostics; executing acceptance, maintenance, and condition-based testing; performing protection relay commissioning and end-to-end verification; interpreting drawings and verifying as-built conditions; ensuring safety compliance and leading on-site safety briefings; troubleshooting control wiring and interlocks; directing maintenance and repair activities; producing field service reports, test records, punch lists, and commissioning checklists; coordinating with PMs, engineering, factory, and supply chain; mentoring junior staff; supporting customer training; identifying upsell/modernization opportunities. Preferred qualifications include experience with digital protection relays, IEC 61850/GOOSE networks, and relay platforms; strong customer communication and planning skills. Travel typically 50–80% with field-based work at customer facilities including industrial plants, utilities, data centers, commercial facilities, and substations. Requires ability to lift up to 50 lbs, work in confined spaces and at heights, and wear PPE; tools and technology include breaker test sets, insulation resistance meters, relay test sets, and relay configuration software.
Required Qualifications
- Associate’s or Bachelor’s degree in Electrical Engineering, Electrical/Electromechanical Technology, or equivalent practical experience
- Typically 8+ years of progressively responsible field experience with MV/HV switchgear, breakers, and protection & control systems
- Demonstrated ability to lead field crews and manage on-site execution for complex commissioning/service events
- Strong working knowledge of electrical safety practices (NFPA 70E/OSHA or local equivalents), including LOTO and arc-flash risk controls
- Proven experience reading and troubleshooting schematics, wiring diagrams, and one-lines
- Ability to write clear field reports and maintain accurate test documentation
- Valid driver’s license and ability to travel as required
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