Field Service Engineer II
On-siteMidlothian, Virginia, United States
Job Summary
Perform on-site preventive maintenance and repairs on hospital beds, exam tables, and blood pressure kiosks while providing intermediate-level engineering and technical service support to customers. Manage assigned work orders using the ServiceMax platform, dedicating approximately 25% of daily time to documentation and system updates. Maintain consistent communication with dispatchers to coordinate assignments and scheduling, ensuring professional representation at designated client facilities. This role requires valid driver's license, vehicle operation, and physical ability to lift up to 50 lbs and climb stairs. Schedule is Monday-Friday business hours with regional travel including occasional overnight trips.
Required Qualifications
- High School Diploma or equivalent
- 2–4 years of technical or field service experience
- Associate's degree or trade/technical school certification
- 1+ year of technical experience
- Valid driver's license and proof of liability insurance
- Ability to operate personal, fleet, or rental vehicles
- Ability to lift up to 50 lbs and move equipment up to 125 lbs
- Regional travel, including day and occasional overnight trips
- Ability to read and interpret technical documentation, service manuals, safety procedures, and operational guidelines
- Knowledge of commonly used field service engineering practices, procedures, and equipment
- Intermediate-level troubleshooting and technical repair skills
- Strong verbal and written communication skills
- Ability to prioritize tasks, plan work efficiently, and manage time effectively
- Capable of working independently with limited supervision while following established guidelines
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