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SegraPosted 3 weeks ago

Field Service Engineer I Greensboro NC

$48,714–$60,944 year

On-siteGreensboro, North Carolina, United States or Winston-Salem, North Carolina, United States

Full TimeMedium

Job Summary

Conduct daily network activities including equipment installation, commissioning, and circuit/node turn-up with testing. Perform preventive maintenance and troubleshooting on transport, switching, and IP/Data infrastructure for customer premise equipment. Operate advanced test sets like OTDR and fiber scopes while managing DC power applications. Interact with internal and external customers, service technicians, and technical support personnel. Fulfill on-call duties as required for field operations. Requires minimum two years of telecom equipment experience and knowledge of Cisco or Ciena gear.

Required Qualifications

  • Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
  • Minimum of 2 years of experience with Telecom equipment
  • The work arrangement for this role is in office onsite 5 days each week
  • Field Operations personnel will perform 'on call' duties as required
  • Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes
  • Knowledgeable and skilled with DC power to support tertiary power applications
  • Work independently with limited supervision
  • Assumes all routine tasks for major projects and is periodically called upon to make routine decisions

Desired Qualifications

  • Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience
  • Cisco and/or Ciena equipment experience preferred
  • AC/DC core fundamentals
  • good driving record
  • Office 365 suite
  • Understanding and use of engineering documents

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