Field Service Engineer / Electron Microscopy
On-siteSevilla, Andalusia, Spain
Sevilla, Andalusia, SpainOn-siteFull TimeDoctorate Or Professional DegreeLarge
Full TimeDoctorate Or Professional DegreeLarge
Job Summary
Install, maintain, and repair advanced Electron Microscopy instrumentation at customer sites across research, industrial, and healthcare settings. Perform preventive maintenance, troubleshoot electronic, mechanical, and high-voltage systems, and deliver technical support and customer training. Document all service activities and prepare detailed reports while collaborating with internal engineering teams. Travel 50–75% within the Sevilla and Cádiz territory, adhering to strict safety protocols and PPE requirements. This role supports Thermo Fisher Scientific's mission to enable customers to make the world healthier, cleaner, and safer through scientific innovation and advanced analytical solutions.
Required Qualifications
- Valid driver's license
- Willingness to travel extensively within the assigned territory
- Physical ability to lift up to 50 lbs
- Ability to work in laboratory environments
- Proficiency in English
- Advanced Degree with no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting, and repairing complex analytical instruments
- Experience installing, troubleshooting, and repairing complex analytical instruments
- Experience with ultra-high vacuum systems and high-voltage equipment
- Experience documenting service activities and preparing detailed reports
- Demonstrated success in achieving high levels of customer satisfaction
- Strong electronics and mechanical troubleshooting skills
- Ability to diagnose issues to component level
- Excellent customer service and communication skills, both written and verbal
- Strong organizational and time management skills
- Proficiency with Microsoft Office Suite and service management software
- Ability to read and interpret technical documentation and schematics
- Strong problem-solving abilities
- Ability to work independently
- Ability to respond to customer needs with short notice
- Ability to effectively train and support customers on equipment operation
- Commitment to safety protocols and quality standards
- Customer focus
- Technical excellence
- Problem solving
- Communication and collaboration
- Time management and organization
- Adaptability and flexibility
- Accountability and integrity
- Continuous learning
- Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
- Must be available for travel throughout the assigned territory of Sevilla and Cádiz (50–75%)
Desired Qualifications
- Additional relevant certifications
- Experience with ultra-high vacuum systems and high-voltage equipment preferred
- Experience documenting service activities and preparing detailed reports
- Demonstrated success in achieving high levels of customer satisfaction
- Experience with advanced technology
- Contributing to scientific advancement and innovation
- Additional language skills
- Working with customers across research, industrial, and healthcare settings
- Install, maintain, troubleshoot, and repair complex equipment
- Providing exceptional customer service
- Perform preventive maintenance
- Diagnose complex hardware and software issues
- Collaborate with internal teams
- Ensure high levels of customer satisfaction and instrument performance
- Train customers on proper equipment operation and maintenance
- Prepare detailed service reports
- Resolve complex issues
- Work with sophisticated Electron Microscopy analytical and scientific instruments
- Deliver exceptional customer service and technical support
- Troubleshoot electronic, mechanical, vacuum, and high-voltage systems
- Install and commission Electron Microscopy systems at customer sites
- Perform preventive maintenance and corrective repairs
- Collaborate with technical support and engineering teams
- Work independently
- Respond to customer needs with short notice
- Effectively train and support customers on equipment operation
- Commitment to safety protocols and quality standards
- Customer focus
- Technical excellence
- Problem solving
- Communication and collaboration
- Time management and organization
- Adaptability and flexibility
- Accountability and integrity
- Continuous learning
- Preferred fields of study include Electronics, Engineering, Physics, Chemistry, or a related technical discipline
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