Field Service Engineer
$70,387–$79,706 year
On-siteRaleigh, North Carolina, United States
Job Summary
Conduct on-site preventive maintenance, calibration, installation, and training for high-precision measuring instruments across the Eastern Regional service area. Perform troubleshooting, repair, and instrument diagnostics while managing inventory, trip planning, and administrative tasks. Travel up to 90%, including overnight stays, to support service functions at customer sites within the assigned region. Requires 2 years of experience in complex analytical instruments, proficiency with electronic schematics and test equipment, and a valid driver's license. Based near Raleigh, NC, this role reports to the Eastern Region Service Manager in Ashland, VA.
Required Qualifications
- technically curious, analytical professional with strong troubleshooting abilities and a customer‐focused mindset
- on-site service at customer sites
- preventive maintenance
- calibration
- installation
- training across all product lines
- Eastern Regional service team
- report to the Eastern Region Service Manager in Ashland, VA
- based out of or near Raleigh, NC
- Provide on-site service at customer sites
- Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region
- Managing inventory
- trip planning
- administrative tasks related to service functions
- Travel (up to 90%, including overnight) for service and maintenance
- 2 years experience in troubleshooting, repairing and maintaining complex analytical instruments
- Ability to work independently
- strong commitment to customer satisfaction
- Ability to work with electronic schematics
- test equipment
- repair tools
- Associate's degree in engineering or related technical field
- Valid driver's license
- clean driving record
- passport
- drug free workplace
- pre-employment drug tests
- This position is not eligible for current or future work authorization or visa sponsorship
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