Field Service Engineer 2 (Non Exempt)
$60,000–$90,000 year
RemoteTexas, United States
Texas, United StatesRemoteFull Time$60,000–$90,000 yearBachelors DegreeLarge
Full TimeBachelors DegreeLarge
Job Summary
Provide highly visible customer support through on-site installation, overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Check operational quality of system equipment and instruct customers in operation and maintenance. Serve as the company liaison with customers on administrative and technical matters, interpreting needs to clarify if resolution falls to sales, support reps, or engineers. Manage multiple priorities and deadlines while working independently in fast-paced, customer-focused environments. This role may include system hardware, software, PCs, and networking.
Required Qualifications
- Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related discipline) or equivalent combination of education and relevant industry experience
- Strong analytical and problem‐solving skills with the ability to diagnose complex technical issues
- Proven ability to interpret engineering drawings, schematics, and technical documentation
- Demonstrated proficiency with standard engineering tools, test equipment, and software
- Excellent communication skills, with the ability to convey technical information clearly to internal and external stakeholders
- Ability to work independently and collaboratively in fast‐paced, customer‐focused environments
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Willingness to travel as required for customer support, training, or project execution
Desired Qualifications
- Experience in the semiconductor, automation, or advanced manufacturing industries
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.