Field Sales Support FSS P-NH
$50,000–$80,000 year
On-sitePortsmouth, New Hampshire, United States
Job Summary
Review insurance estimates for residential roofing and siding projects, identifying missing line items and preparing detailed supplement packages with proper documentation. Communicate directly with insurance adjusters and carrier representatives to negotiate scope revisions while collaborating with sales teams to confirm approved work aligns with signed contracts. Assist in creating job files, contracts, and material orders, uploading and tracking documents in project management software like AccuLynx or JobNimbus. Ensure crews have accurate build information by coordinating job scheduling with material and labor availability, staying current with local building codes and manufacturer requirements. Manage multiple job files and deadlines with high organization, supporting internal training and process improvements for insurance restoration workflows.
Required Qualifications
- Experience in roofing/siding sales support, insurance supplementing, or storm restoration
- Working knowledge of Xactimate scopes, roof measurements, and siding system components
- Familiarity with insurance claims processes in storm restoration (hail, wind, etc.)
- Excellent communication and negotiation skills for dealing with insurance reps and internal teams
- Highly organized and capable of managing multiple job files and deadlines
- Experience with roofing CRMs/project management platforms (e.g., AccuLynx, JobNimbus, Roofr, etc.)
- Proficiency in Microsoft Office (Excel, Word) and PDF editing tools
Desired Qualifications
- Prior experience working with roofing contractors, insurance restoration firms, or public adjusters
- Xactimate proficiency or certification is a strong plus
- Familiarity with EagleView, Hover, or similar measurement tools
- Knowledge of common roofing and siding manufacturer specifications (GAF, CertainTeed, LP SmartSide, etc.)
- Bilingual (English/Spanish) is a plus
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