Field Sales Support FSS H-CT
$50,000–$80,000 year
RemoteUnited States
Job Summary
Review insurance estimates for residential roofing and siding projects, identifying missing or underpaid line items to prepare detailed supplement packages. Communicate directly with insurance adjusters and carriers to negotiate scope revisions while collaborating with sales teams to confirm approved work aligns with signed contracts. Upload and track documents in project management software like AccuLynx or JobNimbus, ensuring crews receive accurate build information and jobs are scheduled based on material and labor availability. Maintain job files, contracts, and internal checklists while staying current with local building codes and manufacturer requirements.
Required Qualifications
- Experience in roofing/siding sales support, insurance supplementing, or storm restoration
- Working knowledge of Xactimate scopes, roof measurements, and siding system components
- Familiarity with insurance claims processes in storm restoration (hail, wind, etc.)
- Excellent communication and negotiation skills for dealing with insurance reps and internal teams
- Highly organized and capable of managing multiple job files and deadlines
- Experience with roofing CRMs/project management platforms (e.g., AccuLynx, JobNimbus, Roofr, etc.)
- Proficiency in Microsoft Office (Excel, Word) and PDF editing tools
Desired Qualifications
- Prior experience working with roofing contractors, insurance restoration firms, or public adjusters
- Xactimate proficiency or certification is a strong plus
- Familiarity with EagleView, Hover, or similar measurement tools
- Knowledge of common roofing and siding manufacturer specifications (GAF, CertainTeed, LP SmartSide, etc.)
- Bilingual (English/Spanish) is a plus
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