Field Reliability Engineer
$94,000–$128,000 year
On-site · San Carlos, California, United States
Job Summary
Own field reliability for NEO - from surfacing emerging issues in customer and service data to leading cross-functional root cause investigations and driving verified corrective and preventative actions to closure. Build and maintain reliability dashboards and tooling; connect sensor telemetry, software logs, and hardware failure modes into coherent narratives; develop Python analysis tools and leverage AI agents to scale analytical output; quantify field performance, drive CAPA, and reduce field failure rates while communicating findings to engineers and executives.
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or closely related technical field
- Hands-on statistical failure analysis experience: Weibull modeling, failure rate prediction, FMEA
- Python proficiency for data analysis and workflow automation
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