Field Property Claims Adjuster
On-siteClinton, Maryland, United States
Job Summary
Investigate and evaluate onsite damage to prepare complete repair estimates, including accessing roofs, attics, crawl spaces, and basements. Handle moderate to complex claims independently from first notice of loss to final closure while managing workload and coordinating vendor services for contractors and emergency repairs. Explain coverage of loss, assist with itemization of damages, emergency repairs, and additional living arrangements for policyholders. Travel locally to insured homes within Clinton, MD and surrounding areas to provide hands-on assessment and empathetic support. May be called upon for catastrophe duty. This role offers a sign-on bonus for experienced and actively licensed new hires, with comprehensive 5-month training including virtual and on-the-job learning.
Required Qualifications
- Working knowledge of claims handling procedures and operations
- Proven ability to provide exceptional customer service
- Effective negotiation skills
- Ability to effectively and independently manage workload while exhibiting good judgment
- Strong written/oral communication and interpersonal skills
- Computer skills with the ability to work with multi-faceted systems
- Bachelor's degree or equivalent experience
- At least 1 year of directly related experience
- Ability to obtain proper licensing as required
- Ability to handle multiple competing priorities and organize your day
- Strong time management and organizational skills
- Demonstrated understanding of building construction principles
- Candidates should live within or near Clinton, MD (20735) and surrounding areas
- Must be able to access roofs by ladder
- Must be able to inspect attics, crawl spaces and basements
- Must be able to work in a vehicle in the field daily
Desired Qualifications
- Experience with catastrophe duty
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