Field Operations Specialist (UK)
$150,000–$200,000 year
On-siteLondon, England, United Kingdom
Job Summary
Coordinate, plan, and setup for internal R&D testing, customer demonstrations, exercises, and deliveries of CHAOS Industries' software and hardware capabilities. Support installation, configuration, integration, and fielding of systems while leading basic troubleshooting for hardware, software, networking, and integration issues. Escalate complex technical problems to engineering teams with detailed reproduction steps and operational context. Work directly with military, government, and commercial customers to ensure mission success in ambiguous environments. Requires 50% regular CONUS/OCONUS travel for product testing and customer delivery, with the remainder of time spent onsite in London or at the training facility.
Required Qualifications
- 3+ years of experience supporting military, government, or enterprise technology systems
- A solution-oriented mentality; you know to go to obtain missing information, use creativity to problem solve, and relish the opportunity to take on a difficult problem
- Strong troubleshooting skills across hardware, software, and networking environments
- Experience with tactical communications, networking, sensors, UAS, C2 systems, or AI-enabled platforms
- Ability to seamlessly organize and navigate overseas engagements, operating in remote areas and able to plan for and mitigate risk to reputation, mission and personnel
- Regular CONUS/OCONUS travel required for product testing, customer demonstrations and customer delivery (50%)
- When not deployed delivering CHAOS, you will work full-time onsite at our Headquarters in Soho, London or from our training facility once established in Spring 2027
- Active UK security clearance or ability to obtain one
Desired Qualifications
- Bachelor's degree desired (but not required) in Engineering, Computer Science, Information Systems, Military Science, or related field
- Previous FSR, FAE, Systems Engineer, Solutions Engineer, or Technical Operations Engineer experience with a hardware component
- Knowledge of radar, RF, sensor, weapons systems, defense technology and communications preferred
- Military background or extensive experience working with militaries
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