Field Operations Manager
$75,000–$90,000 year
On-siteHillsboro, Oregon, United States
Hillsboro, Oregon, United StatesOn-siteFull Time$75,000–$90,000 yearSemiconductorMedium
Full TimeMediumSemiconductor
Job Summary
Coordinate all account activity and support as the primary point of contact for customers. Lead on-site operations, manage team performance, and oversee finance and cost control. Report performance KPIs and metrics to stakeholders, facilitate site meetings between business teams and clients, and provide technical mentoring to operations staff. Ensure health and safety for all personnel, protect company and customer assets, and maintain business continuity. Complete weekly timecard reviews and support peers with account coverage as needed.
Required Qualifications
- 5+ yrs experience in the semiconductor industry
- 3+ yrs experience in a management role, directly managing personnel in a Fab environment
- Ability to travel locally and domestically to customer sites
- Ability to travel frequently between Chandler and North Phoenix sites
- Customer-friendly, presentable, and personable as a Company Representative
- Excellent critical thinking skills and ability to manage customer escalations in a constructive manner
- IT proficient with ability to write clear, coherent, concise, and professional emails, letters, & presentations
- Strong interpersonal skills
- Fluency in English - Spoken & Written
- Must be able to lift up to 25 pounds
- Must be legally authorized to work in the United States without the need for current or future sponsorship
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