Field Officer
$40,196–$40,196 year
On-site · Dudley, England, United Kingdom
Job Summary
Visit addresses where no TV licence is recorded and travel locally from home in the DY postcode area to support customers with TV licence requirements. Manage payment plans, record visit outcomes via mobile technology, and work independently with a flexible 36.5-hour week (12 hours typically in the 4pm-9pm window or weekends). Requires Full UK Driving Licence; suitable for independent, customer-facing work with a company car or car allowance and a structured daily routine across Dudley. Provides training, benefits, and a supportive environment with opportunities for career development.
Required Qualifications
- Full UK Driving Licence (Essential)
- Strong communication skills
- Ability to engage with people from all backgrounds
- Ability to stay calm, professional and resilient in customer situations
- Problem-solving mindset with good judgement
- High attention to accuracy in recording information
- Ability to work independently and manage your own schedule
- Comfort with technology, including mobile devices and apps
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