Field Hospital Enrollment Specialist (Bilingual Spanish)
$58,240–$62,400 year
On-siteLos Angeles, California, United States or Fresno, California, United States
Job Summary
Review daily patient census reports and partner with hospital teams to identify and prioritize eligible Medi-Cal and Medicare patients. Conduct in-person bedside outreach in emergency departments, observation units, triage areas, and inpatient units to verify eligibility, educate families about the Enhanced Care Management program, and enroll consenting patients before discharge. Document all outreach attempts, attestations, and enrollment activity in the electronic medical record while coordinating warm handoffs and pending follow-up needs with hospital partners. Participate in shift huddles and department check-ins as needed, building strong relationships with registration, social work, nursing, and unit leadership. Escalate census delays, access issues, and workflow barriers to the appropriate leader. This on-site role is based in Fresno, Stanislaus, or Los Angeles County hospitals, requiring bilingual fluency in English and Spanish, a valid driver's license, and reliable transportation.
Required Qualifications
- Bilingual fluency in English and Spanish
- 1+ year of experience in patient outreach, community health, enrollment, patient navigation, care coordination, or a related healthcare setting
- A valid, active driver's license
- reliable transportation
- Ability to consistently commute to the assigned hospital location
- Ability to explain healthcare programs clearly, answer questions, and build trust with patients and families
- Comfort approaching patients in person and working independently within a busy hospital environment
- Strong organization, follow-through, and documentation skills
- Proficiency with Google Workspace, spreadsheets, electronic medical records, and web-based platforms
Desired Qualifications
- Previous experience working in a hospital, emergency department, inpatient unit, or other clinical environment
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