Field Gutter Manager
$64,480–$64,480 year
On-siteMechanicsburg, Pennsylvania, United States
Job Summary
Conduct daily gutter installation operations for a field office, including full onsite customer installations and gutter fabrication/delivery to third-party contractors. Travel assigned territory to complete installations, operate company vehicles and gutter machinery in varying field conditions, and work with teams to ensure jobs are installed daily. Provide quality installation services following established training processes, communicate progress and service issues with local leadership, and maintain organized job documents for customer and administrative use. Adhere to OSHA guidelines and safety policies while delivering excellent customer service on job sites. Occasional overnight travel may be required; overtime may be needed.
Required Qualifications
- Bachelor's Degree preferred, or equivalent combination of education, training, and experience
- 3+ years of successful experience in home construction, remodeling, and/or gutter installation
- Must hold an active and valid driver's license and be able to operate a box truck safely
- Must be comfortable ascending and descending ladders of varying heights to perform services
- Demonstrate superior quality and attention to detail in all facets of the installation process
- Ability to teach others through hands-on and documentation-based learning methods
- Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without 'dropping the ball'
- Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a 'roll up your sleeves' and 'today not tomorrow' mentality
- Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
- Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion
- Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional
- Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection
- Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction
- Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization
- Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions
- Familiarity and comfort using ladders of various heights
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
- Ability to successfully complete and meet DOT physical criteria
- Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
- Must hold active and valid driver's license and be able to operate a box truck safely
- Occasional overnight travel required
- Additional Hours May Be Required (Exempt Positions)
- Performs work outside in varying temperatures and climates
- Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Desired Qualifications
- Prior experience in gutter and/or gutter protection system installation, repair, or inspection is a plus
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