Field Engineering Supervisor - Coyote UAS/KuRFS (Tucson / Arizona / OCONUS)

Job Summary

Required Qualifications

• •Active and transferable U.S. government issued security clearance is required prior to start date
• •U.S. citizenship is required
• •Secret - Current Security Clearance Status: Active and existing security clearance required on day 1
• •Bachelor's degree
• •Minimum of 5+ years prior relevant experience
• •Advance Degree in a related field
• •Minimum of 3+ years' experience
• •Proven experience in managing teams in a field engineering or technical environment
• •Strong problem-solving skills and the ability to resolve technical and operational challenges
• •Excellent communication and interpersonal skills
• •Demonstrated ability to plan, organize, and oversee multiple responsibilities in a dynamic and potentially high-stress environment
• •Familiarity with government programs, compliance requirements, and OCONUS operations
• •Experience coordinating logistics and travel in OCONUS environments
• •Knowledge of government reporting and compliance processes
• •Must be willing and able to travel to environments that may include harsh living conditions (extreme heat and cold, living conditions, etc.) and/or hostile work environment with little notification
• •Must be willing and able to participate in offsite locations
• •Must be willing and able to participate in test events, refresher training
• •Must be willing and able to hold employees accountable for proper care of government and program property
• •Must be willing and able to assist with efficient employee entry and exit logistics for the operations theater
• •Must be willing and able to provide input to hiring, firing, promotion, performance, and rewards decisions for direct reports
• •Must be willing and able to act as the on-site representative to the customer
• •Must be willing and able to deliver daily equipment and personnel status reports to internal management and government customers
• •Must be willing and able to represent the team in meetings when required
• •Must be willing and able to review and archive work orders and trouble tickets
• •Must be willing and able to ensure adherence to program guidelines for maintenance and inventory
• •Must be willing and able to ensure program compliance
• •Must be willing and able to ensure steady workflow, productivity, and resolution of technical and operational challenges
• •Must be willing and able to set and execute daily operational goals
• •Must be willing and able to review FSR performance for accuracy and adherence to program requirements
• •Must be willing and able to troubleshoot technical issues, provide solutions, and address needs and requests promptly
• •Must be willing and able to act as the primary point of contact for both internal management and our government customer
• •Must be willing and able to lead and manage a team of deployed Field Service Representatives (FSRs)
• •Must be willing and able to oversee daily operations
• •Must be willing and able to ensure mission success while maintaining high standards of performance and customer satisfaction
• •Must be willing and able to act as the primary point of contact for both internal management and our government customer
• •Must be willing and able to ensure program compliance
• •Must be willing and able to lead and manage a team of deployed Field Service Representatives (FSRs) in an OCONUS (Outside Continental United States) environment
• •Must be willing and able to supervise and guide daily activities of deployed FSRs to ensure steady workflow, productivity, and resolution of technical and operational challenges
• •Must be willing and able to provide input to hiring, firing, promotion, performance, and rewards decisions for direct reports
• •Must be willing and able to set and execute daily operational goals, review FSR performance for accuracy and adherence to program requirements and ensure compliance with policies and procedures
• •Must be willing and able to troubleshoot technical issues, provide solutions, and act as the on-site representative to the customer, addressing needs and requests promptly
• •Must be willing and able to deliver daily equipment and personnel status reports to internal management and government customers and represent the team in meetings when required
• •Must be willing and able to review and archive work orders and trouble tickets, ensure adherence to program guidelines for maintenance and inventory, and hold employees accountable for proper care of government and program property
• •Must be willing and able to assist with efficient employee entry and exit logistics for the operations theater
• •Must be willing and able to take initiative, manage time effectively, and align priorities to meet operational goals
• •Must be willing and able to convey information clearly and effectively
• •Must be willing and able to demonstrate knowledge and understanding of procedures for handling and safeguarding sensitive information
• •Must be willing and able to demonstrate exceptional technical writing abilities
• •Must be willing and able to demonstrate strong oral communication skills
• •Must be willing and able to demonstrate proficiency in using the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant computer applications

Desired Qualifications

• •Additional years of experience will be considered in lieu of a degree
• •Proven experience in coordinating logistics and travel in OCONUS (Outside Continental United States) environments
• •Strong knowledge of government reporting requirements and compliance processes
• •Demonstrated ability to take initiative, manage time effectively, and align priorities to meet operational goals
• •Exceptional technical writing abilities and strong oral communication skills to convey information clearly and effectively
• •Knowledge and understanding of procedures for handling and safeguarding sensitive information
• •Proficiency in using the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant computer applications