Field Deployment Specialist
$60,000–$80,000 year
RemoteChicago, Illinois, United States or San Francisco, California, United States
Job Summary
Execute nationwide on-site installations, routine maintenance, and field support for DFR hardware, drone docks, and supporting infrastructure. Conduct comprehensive physical site assessments to verify electrical power, structural mounting locations, and network connectivity, then install and configure cameras and supporting equipment. Troubleshoot complex hardware, software, and local network connectivity issues encountered during deployments. Complete detailed installation documentation, service records, site photographs, and technical field logs for cross-functional teams. Partner directly with customers and internal deployment teams to ensure all work adheres to safety standards and applicable codes. This role requires up to 100% travel across the United States, with most weekends spent at home.
Required Qualifications
- An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of hire
- Experience in field-based work, such as construction, low-voltage installation, telecommunications, or similar technical environments
- Hands-on proficiency with basic networking, electrical systems, and mechanical assembly
- Practical capability to work outdoors in variable weather conditions, navigate elevated heights, and safely lift or transport equipment weighing up to 75 lbs
- Possession of a valid driver's license, acceptable identification for air travel, and the ability to manage nationwide travel logistics independently
- Up to 100% travel across the United States
- Ability to independently book and manage all aspects of travel, including flights, accommodations, ground transportation, and itineraries
- Be 21+ in order to rent a vehicle from preferred providers
Desired Qualifications
- An associate or bachelor's degree, or experience in customer-facing technical support in public safety environments
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