Field Clinical Specialist
On-site · Tucson, Arizona, United States
Job Summary
Field Clinical Specialist provides technical and clinical support to Sales Representatives within a defined geographical boundary; acts as the technical support person for sales. The FCS shall be on call 24 hours per day up to five days per week; weekend call rotation schedule is to be determined by Area Sales Director. The FCS shall professionally represent the company and provide education, follow-up services, implant services, in service training, and other related services as necessary to sales force, physicians and other cardiac pacing-related professionals. Responsibilities include travel within a designated territory, pacemaker & ICD follow-up to patients and physician customers on demand, in-service training to physician, nursing and technical hospital staff on demand, training sales representatives in cardiac pacing and competitor products, providing technical and administrative support for clinical studies, maintaining documentation for implants/follow-up/data collection, maintaining knowledge in cardiac pacing/defibrillators/electrophysiology, maintaining product and technical knowledge, ensuring certifications and pursuing IBHRE certification, reporting competitive activities and patient usage patterns, and providing implant support as needed within the territory (out-of-town travel ≤30%).
Required Qualifications
- Bachelor's degree (or equivalent) in Nursing, Physiology, Biology or Bio-Engineering. Graduate degree preferred.
- Minimum of three years’ experience working in cardiac cath lab, EP lab or pacing business with specific emphasis on pacemaker and ICD support.
- Pacemaker implantation and/or follow up experience.
- FCS tachycardia implant certified and be competent in all aspects of ICD implant and follow-up. IBHRE certification preferred; must become certified within two years if not already certified.
- Excellent communication skills and the ability to work with all levels of the Company
- Professional appearance and demeanor.
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