Fenergo Product Owner
HybridJersey, Georgia, United States
Job Summary
Own the business and change roadmap for Fenergo, sequencing transformation initiatives aligned with strategic objectives and regulatory obligations. Establish change governance, business procedures, and operating standards across all jurisdictions to ensure audit-ready ways of working. Define, monitor, and report against operational SLAs and KPIs for the investor services function while developing performance metrics and dashboards for leadership visibility. Lead delivery of change initiatives, manage supplier relationships, and coordinate business UAT, release readiness, and operational cutovers for upgrades. Act as the senior escalation point for operational issues, driving root-cause investigations and remediation across operations, vendors, and IT partners. Support business development by contributing operational capability content for client pitches and RFPs.
Required Qualifications
- Direct, hands-on business experience with Fenergo (operating workflows, case management, configuration from a business perspective)
- Proven experience of AML/KYC processes, periodic reviews and investor onboarding
- Experience operating within and supporting regulatory control frameworks (e.g. JFSC, CSSF, FCA, SEC/FINRA)
- Experience managing vendor and supplier relationships
- Track record of leading operational change, process re-engineering and transformation initiatives within a PMO or change function
- Experience leading or governing data migration workstreams from a business / PMO perspective – shaping pipelines, sequencing, business readiness, sign-off and post-migration assurance (without performing the underlying data analysis or technical execution)
- Experience as a business product owner or operations lead in a multi-jurisdictional environment
- Experience supporting business development or client pitch activity
- Degree level education or equivalent professional experience
Desired Qualifications
- PRINCE2, Agile or Scrum Product Owner certification advantageous
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