Fan Field Representative

Fan Field Representative responsible for inspections, troubleshooting, and service on industrial fan systems. Perform equipment inspections, technical walkdowns, and troubleshooting to diagnose issues and deliver effective solutions. Utilize vibration analysis and laser alignment equipment to support testing, balancing, and equipment reliability. Complete and submit service reports, expense reports, and time sheets accurately and on-time. Support customer responsiveness by participating in service calls, identifying issues, and recommending solutions aligned with Groome’s capabilities. Collaborate with internal teams including Sales and Operations to support customer needs and service execution. Identify opportunities for additional services or equipment and communicate leads to Sales to support business growth. Ensure compliance with all safety standards, reporting incidents, or near misses. Contribute to continuous improvement by recommending enhancements to processes, service delivery, and customer response times. Frequent travel to customer sites, up to 90% within North America. Work in industrial environments such as manufacturing facilities, plants, and customer sites. Exposure to varying conditions including noise, heat, confined spaces, heights, and customer sites. Ability to lift, carry, and work with tools and equipment as needed. Extended periods of standing, walking, bending, and performing hands-on technical work. Adherence to all PPE requirements and site-specific safety protocols. Reading and interpreting mechanical drawings and technical documentation. 10+ years of hands-on technical experience in field service, maintenance, manufacturing, or a related environment focusing on centrifugal and axial fans. Strong mechanical aptitude with experience working on industrial or rotating equipment. Familiarity with alignment, balancing, and general maintenance practices preferred. Basic electrical knowledge (motors, controls, etc.) is a plus. Basic knowledge of bearings, couplings, and dampers. Strong communication skills with the ability to interact effectively with customers and internal teams. Proficient in Microsoft Office and comfortable completing digital service reports. Willingness to travel extensively and adapt to varying work environments.