Fan Experience Team Member
On-siteCharlotte, North Carolina, United States
EXPIREDCharlotte, North Carolina, United StatesOn-sitePart TimeSmall
Part TimeSmall
Job Summary
Set up tents, tables, signage, and event equipment; organize tailgate activities and welcome fans to create an energetic atmosphere. Oversee lawn games, soccer tennis tournaments, and other activations while monitoring areas for safety and cleanliness. Assist with vendor load-in, inflatables, and crowd flow during the Base Camp Bash for the home opener and final match. Break down equipment, clean the tailgate area, and direct fans toward the stadium post-event. Work approximately 5–6 hours per home match, arriving before kickoff and remaining through cleanup until dismissed.
Required Qualifications
- Positive, enthusiastic, and outgoing personality
- Excellent customer service and communication skills
- Comfortable interacting with large crowds and fans of all ages
- Ability to remain standing and walking for extended periods
- Ability to safely lift and carry up to 40 pounds
- Dependable, punctual, and professional
- Ability to work well as part of a team while following directions from Game Day Leadership
- Fan Experience Team Members can expect to work approximately 5–6 hours per home match, depending on game day assignments and operational needs
- This is a seasonal, part-time position that works all Carolina Ascent FC home matches and select special events
- Team members are expected to arrive several hours before kickoff to assist with tailgate setup
- Team members are expected to work throughout the pregame festivities
- Team members are expected to remain through breakdown and cleanup responsibilities until dismissed by Game Day Leadership
Desired Qualifications
- Previous experience in sports, entertainment, promotions, customer service, or event operations is preferred but not required
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