Family Support Provider
On-site · Springfield, Missouri, United States
Job Summary
Provide family support to parents/caregivers of children with emotional and behavioral health needs; develop individualized family service plans and participate in wraparound and staffing meetings to ensure continuity of care; facilitate group education sessions, mutual support groups, and community-based activities that promote recovery, wellness, and social connection; deliver crisis intervention and timely moral support during emergencies; assist families with referrals to outside resources and navigating health and social service systems; share lived-experience to model recovery tools and problem-solving strategies; document all services according to agency standards and participate in quality assurance and program processes; represent the agency professionally during intakes and community presentations; monitor family progress and support goal setting for families and their children.
Required Qualifications
- High School Diploma or GED required
- Must meet state qualifications required to obtain the Family Support Provider credential
- Experience working in mental health, family support, case management, peer support, or related human services preferred
- Current driver’s license, acceptable driving record, reliable personal transportation, and current auto insurance required
- Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check
- Completion of New Hire Orientation and required training (including Relias) as directed
- First Aid and CPR certification to be obtained within three (3) months of hire and maintained per renewal dates
- CPI or Peaceful Intervention/Verbal De-escalation training within 30 days of employment or first available class
- Successful completion of 40 hours of prescribed classroom training within two (2) weeks of employment or documentation of prior completion
- Within first year, complete required trainings including suicide awareness/precaution, infection control, quality assurance, and community support philosophy
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