Family Services Specialist I/II
$37,440–$40,248 year
Hybrid · Woodward, Oklahoma, United States
Job Summary
Greet clients in a professional and kind manner via phone or in an OKDHS retail space; assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services; may be full-time in an office setting, full-time work from home, or a hybrid of the two; interview clients in an office setting or via phone; manage a caseload; compile data and complete documentation for eligibility; make appropriate program referrals to community resources; participate in individual and staff conferences; must attend all mandatory trainings associated with the position.
Required Qualifications
- Level I: two years clerical office work or equivalent
- Level II: bachelor’s degree or associate degree plus two years clerical office work or equivalent; or two years of experience as a Family Services Specialist; travel occasional; valid driver's license
Desired Qualifications
- Level I: two years clerical office work in a business, public sector, or social work environment; or equivalent combination substituting thirty semester hours for each year of required experience
- Level II: bachelor’s degree; OR associate’s degree plus two years of clerical office work; OR equivalent combination of education and experience; OR two years of experience as a Family Services Specialist
- Travel is Occasional; Must possess a valid driver's license and maintain required car insurance
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