Family Service and Programs Associate - PA

Coordinate family referrals, admissions, and room assignments with social workers and medical teams while welcoming and registering families. Provide compassionate support throughout their stay, address policy concerns independently or with additional team assistance, and maintain accurate confidential records. Manage day-to-day House operations including check-ins, check-outs, and emergency responses while supporting family programs like food services, shuttle logistics, and volunteer coordination. Balance competing priorities across family needs, operational portfolios, and community engagement initiatives.