Family Resource Coordinator
$57,000–$57,000 year
On-siteBoston, Massachusetts, United States or Dorchester, Massachusetts, United States
Job Summary
Prepare financial assistance documents, attend Department of Developmental Services meetings, and support families with financial processes like Expenditure Plans and check requests. Maintain documentation of fund distributions, manage allocations using Microsoft Access and Excel, and prepare mid-year and year-end financial reports while ensuring compliance with DDS auditing requirements. Provide a welcoming environment for individuals and families, nurture positive relationships with service providers, and maintain accurate inventories of program supplies and equipment. Monitor facility compliance regarding cleanliness, safety, and accessibility. Bilingual proficiency in English and Spanish required; valid Massachusetts Driver's License necessary.
Required Qualifications
- A Bachelor's degree in a related field, or a minimum of three years' experience working with individuals with developmental disabilities and their families
- Bilingual proficiency in English and Spanish, including the ability to communicate effectively both verbally and in writing with individuals, families, community partners, and service providers
- Demonstrated proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook, with the ability to maintain databases, track expenditures, generate reports, and manage program records
- Valid Massachusetts Driver's License with an acceptable driving record and the ability to travel locally as required
- Strong organizational, time-management, and project coordination skills with the ability to manage multiple priorities and meet deadlines
- Excellent attention to detail and accuracy in financial tracking, reporting, recordkeeping, and data entry
- Strong interpersonal and customer service skills with the ability to establish and maintain positive relationships with families, staff, community partners, and service providers
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