Family Centered Services Intake Operations & Billing Specialist
On-siteOsceola, Iowa, United States
Job Summary
FCS Intake Operations & Billing Specialist responsible for intake coordination, data management, billing oversight, and partner communication for a large multi-county program serving families across Iowa. Role includes managing referrals and case assignments, ensuring compliance with state standards, maintaining client data in systems (e.g., PIMSY, Jarvis), coordinating with subcontractors, supporting billing processes, audits, and continuous program quality improvements. Requires ability to handle inquiries during evenings/weekends for Family Preservation referrals, collaborate with DHS and community partners, and contribute to staff training and program operations while maintaining accurate records and adherence to contract standards.
Required Qualifications
- What You Need to Succeed
- Education & Experience
- Associate degree with at least two years of relevant experience required.
- Bachelor’s degree in a human services-related field preferred.
- Experience in data management, billing, or program coordination preferred.
- Experience with quality improvement, accreditation, or licensing processes preferred.
- Skills & Competencies
- Strong attention to detail and commitment to accuracy, strong organizational and time management abilities.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Effective communication and collaboration skills.
- Proficiency in data systems, spreadsheets, and reporting tools.
- Ability to analyze information and support problem-solving.
- Special Requirements
- Valid driver’s license, reliable transportation, and proof of auto insurance required.
- Ability to travel occasionally within the state.
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