Family Advocate
On-siteFranklin, Tennessee, United States
Job Summary
Coordinate services and resources across healthcare, social services, and community organizations for individuals navigating crisis or instability. Conduct comprehensive assessments to capture participant needs, barriers, and aspirations, then partner with them to develop individualized, goal-oriented action plans. Maintain consistent communication to monitor progress, troubleshoot barriers, and serve as a trusted advocate in settings such as court appearances and social service appointments. Accurately record case notes and track outcomes while building relationships with local agencies to expand support networks. Work Monday through Friday, adhering to ethical standards and confidentiality requirements.
Required Qualifications
- A High School Level education, or its equivalent
- A satisfactory equivalent of education, training, and experience in related fields and/or educational disciplines, sufficient to qualify for the position's requirements
- A Christian in submission to the authority of the Scriptures and the Holy Spirit, as evident in lifestyle
- Subscribes to and is in complete agreement with the Church of the City's Statement of Faith
- Represents and upholds Church of the City's mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture
- Willing to become a stakeholder of COTC within six months of hire
- Competency and demonstrated experience in effective communication
- Emotional intelligence
- Conflict resolution
- General computer skills, including proficiency with Google Suite
- Confidentiality
- Strong organizational skills with exceptional attention to detail
- Ability to adhere to deadlines
- Managing multiple diverse assignments
- Executing tasks effectively
- Practical time management skills
- Working well in team settings
- Innovation by suggesting improvements within the scope of work
- Anticipating needs
- Creating efficient, effective processes
- Self-motivation
- Taking ownership of tasks
- Flexibility and adaptability in dynamic situations
- Strong interpersonal skills with the ability to build trust and connection
- Flexibility
- Collaboration
- Comfortable working in a fast-paced environment
- Ability to lift or carry up to 20lbs
- Ability to sit for extended periods
- Ability to work at a keyboard and other related equipment
- Ability to move about to accomplish tasks related to role
- Must be available for Monday - Friday schedule
Desired Qualifications
- Baccalaureate degree
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