Fall 2026 University Residences - Student Office Staff (SOS) - Student Clerical
$20,800–$20,800 year
On-site · West Lafayette, Indiana, United States
Job Summary
Student Office Staff supports University Residences by providing clerical and customer-service oriented assistance to residents. Responsibilities include handling check-in/check-out procedures, distributing information to residents, assisting the hall clerk, attending staff meetings, maintaining confidentiality, and safeguarding keys and hall property. Requires strong communication, problem-solving, and a detail-oriented approach; must be actively enrolled at Purdue University with a high school diploma or equivalent. Schedule includes days, weekends, evenings, overnights, and holidays with a minimum 10 hours per week; training on campus prior to fall/spring semesters.
Required Qualifications
- High school diploma or equivalent
- Actively enrolled at Purdue University
- Customer service oriented
- Strong interpersonal and communication skills, both verbal and written
- Flexible and dependable with a strong attention to detail
- Proven problem-solving skills
- Position Responsibilities: exhibit friendliness, diplomacy, and tact in responding to customers
- ability to handle emergency situations and prioritize responsibilities, while continuing to provide the highest level of customer service to our residents
- maintain competency in the operation, including proper check-in/check-out procedures for residents and checking out equipment as appropriate
- assists the hall clerk with items such as distributing pertinent information to residents regarding upcoming events (i.e. bulletins, programs, and messages)
- attend all scheduled staff meetings to gain relevant information
- maintain confidentiality and exhibit professional conduct when handling sensitive information, report violations of university and/or University Residences policy
- exercise accountability for the proper handling and security of all issued keys, safe access, as well as hall property (i.e., hall equipment).
- other duties as assigned
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