Falconeri Sales Lead FT - at its Hudson Yards, NY - F475 location
$43,680–$60,320 year
On-siteNew York City, New York, United States
Job Summary
Capture customer information via phone and written follow-up, manage client books, and track shopping experiences. Achieve personal sales goals while demonstrating full product knowledge to maximize opportunities. Partner with the manager to conduct business analyses, monitor store and individual KPIs, and maintain visual and housekeeping standards across the sales floor, fitting rooms, and backroom. Operate the POS system, send end-of-day emails, and execute opening and closing procedures. Support store cleanliness and organization while utilizing fashion expertise to build collaborative partnerships in a team-focused environment.
Required Qualifications
- Eligibility to work in the US for any Employer
- High School graduate or equivalent
- Minimum 2+ years of experience in customer service and contemporary or luxury retail industry
- Excellent verbal, written communication and sales skills, with a strong customer service orientation
- Commitment, being self-motivated and goal oriented
- Impeccable presentation and the ability to thrive in a demanding environment
- Problem solving mindset
- Ability to work a flexible schedule, including holidays and weekends
- Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)
Desired Qualifications
- Proficiency in languages in addition to English is valued and may be considered as an asset for supporting our diverse customer base
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