Facility Executive- Soft Services
On-site · Bengaluru, Karnataka, India
Job Summary
Oversee and coordinate soft services within a facility, including cleaning, waste management, landscaping, pest control, and security. Develop and implement operational procedures and service level agreements for soft services; manage and monitor the performance of service providers and contractors; conduct inspections to ensure quality; respond to customer queries and service requests; prepare and manage budgets; ensure compliance with health and safety regulations and environmental standards; coordinate with other departments to align soft services with overall facility management goals; implement quality control systems and performance metrics; identify areas for cost-effective improvements; manage inventory and assist in supplier onboarding; provide training to soft services staff and contractors; prepare regular reports on performance and budget for management.
Required Qualifications
- Bachelor's degree in Facilities Management, Business Administration, or related field
- 4-6 years of experience in facilities management or soft services coordination
- Strong knowledge of soft services operations and best practices
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite and facilities management software
- Ability to read and interpret building plans and technical documents
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