Facility Customer Service Coordinator

Facility Customer Service Coordinator collaborates with customers to determine product needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role supports growth by handling inquiries, identifying customer needs, and communicating with colleagues to ensure accurate product recommendations. Responsibilities include interacting with customers with regard to needs assessment, providing information on products, and managing access to validated materials and information. The position may involve operating heavy machinery and handling items of value under supervised or unsupervised conditions; a criminal history check is conducted to ensure safety of staff, vendors, and operations.