Facility Coordinator
$55,000–$60,000 year
HybridRiver Grove, Illinois, United States
Job Summary
Respond to client and vendor inquiries regarding work orders and service status, then dispatch repair and maintenance tasks to appropriate vendors during shifts. Perform follow-up calls to ensure vendor response and job progression while maintaining real-time updates in internal systems and client portals. Source and coordinate vendor services, assist in obtaining quotes, and support documentation uploads as required. Review compliance documentation and collaborate with team members to escalate issues. This role includes participation in an afterhours and on-call backup calendar covering both in-office and remote shifts.
Required Qualifications
- Strong organizational skills
- Attention to detail
- Adaptable and able to work in a fast-paced environment
- Possess excellent time management skills
- Ability to multitask
- Problem resolution skills
- Display professional written and verbal communication skills
- Self-motivating
- 1 to 3 years of experience in coordinator or customer service type roles in high volume environment
- CRM and WOM platform experience
- Degree or equivalent work experience
Desired Qualifications
- Facilities services or trades experience is a big plus
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