Facilities Specialist
On-siteWoodbridge, New Jersey, United States
Job Summary
Conduct day-to-day fire and burglar alarm repairs, ensuring timely completion and minimizing system downtime. Assess protective system status to determine watch needs and troubleshoot alarm communications across phone lines, cell networks, and central stations. Process alarm work order tickets, provide feedback to store operations, and follow up with third-party providers on installations and upgrades. Communicate with store leadership regarding system issues and manage remote work responsibilities for all alarm components. Work a flexible schedule based on department needs with occasional on-call support required, and travel as needed. Maintain regular attendance and punctuality while executing additional responsibilities as directed.
Required Qualifications
- High School diploma or equivalent
- 3+ years of experience in the alarm industry preferred
- Knowledge of fire and burglar alarms
- Experience with ADT, Focus, DMP, Radionics, and Bosch components
- Familiarity with phone lines, alarm communication, central stations, and Service Channel work order management
- Excellent written and verbal skills
- Organized with superior follow-up
- Capable of presenting information effectively to various audiences
- Reads, writes, and interprets instructional documents
- Familiar with National Electrical Code and Fire Alarm Codes
- Reads blueprints
- Recommends financial expenditures
- Manages expenses
- Develops long-term financial plans
- Develops and maintains relationships with internal teams and external partners
- Addresses emergencies and disruptions promptly
- Prioritizes and multi-tasks
- Strong sense of urgency
- Excellent follow-up skills
- Works independently with minimal supervision
- Makes sound decisions
- Maintains regular, dependable attendance and punctuality
- Supports leadership direction
- Embraces change
- Executes additional responsibilities as directed
- Able to work a flexible schedule based on department and company needs
- Occasional on-call support required
- Able to travel as needed
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
- Occasionally required to move about the workplace and reach with hands and arms
- Requires close vision
Desired Qualifications
- 3+ years of experience in the alarm industry preferred
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